FAQ

Questions drivers ask before they start.

How CSV imports, private evidence, public reports, zones, and PDF exports work inside Driver Watchdog.

Can I batch upload deliveries?

Yes. Download the Driver Watchdog CSV template, log deliveries as you work, then upload the completed CSV from Import Data.

Is customer information public?

No. Public report pages are redacted summaries. Raw PDFs, evidence files, full order IDs, and private notes stay available only to the report owner and admins.

What are zones used for?

Zones power local forums, report-map filtering, and notifications about public reports in your area. Use City, ST formatting so zones stay consistent.

Does Driver Watchdog replace Spark support?

No. It helps you organize evidence and generate cleaner reports to submit through Spark support.

Can I export my data?

Yes. Deliveries can be exported to CSV, and Pro users can generate PDF reports for discrepancies, tip baiting, and bot activity.